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Your checklist for more effective meetings

Keeping meetings, tight, effective and on-track takes discipline. And meetings that waste time also squander energy, productivity, and money. When you follow these 15 tips you gain respect and buy-in...

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9 steps to a perfect apology

It’s bound to happen sometime. You offend a team member. You drop the ball at a critical time. You forget about an important meeting or mishandle a vital project. You feel terrible. You want to make it...

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The one trait successful leaders share

More and more studies show that confidence is a critical trait in leaders, a quality that draws people in and adds weight to everything you say. It’s not only important to be right, you must also be...

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The art of asking effective questions

A wise man said there are three kinds of questions: Ones that show how smart you are, ones that show how dumb they are, and ones that seek information. I think there are a few more kinds than that. But...

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Your sacrifices can lead to increased happiness

It sometimes seems like the high achievers in business are superheroes. They have stellar work records, amazing families, healthy bodies and still have time left for charity work. You’re working hard...

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Learn the invaluable trick great leaders use to manage difficult conversations

In the lifetime of any manager, there will be many difficult conversations. Whatever the reason — performance, behavior or bad news — it can be hard to know where to start in having that difficult talk...

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Make “in-the-moment” feedback part of your management routine

People dread performance appraisal time; rehashing a laundry list of missteps and shortcomings from the year is hardly a good time in anyone’s books. As managers, we know that frequent, in-the-moment...

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8 ways to become a more genuine and authentic person

Genuine people live true to themselves. Researchers Michael Kernis and Brian Goldman define authenticity as “The unimpeded operation of one’s true or core self in daily enterprise.” Authenticity stands...

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The No. 1 skill for leading up, down and across

There is one thing, one talent that matters more than all of the training, titles and corner offices combined could lend to your ability to lead. It doesn’t matter if you’re a top executive or a junior...

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Surviving a toxic work environment

There are a lot of things that can contribute to a toxic work environment – poor leadership, bullies and gossip, a high stress culture or even excessive bureaucracy. If any of these situations sound...

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